ek rummy

ek rummy App support

Contact
+91 6251341676

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The ek rummy:

Q1: How to log in after installing the ek rummy?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login credentials.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for a proper connection. If you're still having trouble receiving the OTP, you can try clicking the "send OTP" button again. If the OTP doesn't arrive after the allotted time, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If your phone number has changed, please submit your updated KYC details to our customer support team via email to assist with account transfer. This will help facilitate the account shift process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the updated app. After reinstalling, you can start playing the newly updated version.

Most Asked Questions Related To Withdraw In The ek rummy:

Q1: What is the minimum withdrawal amount in the ek rummy?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not the bonus amount collected. This means you can access your gaming earnings but not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

All your KYC (Know Your Customer) details must be completed and submitted within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours, but this timeframe may vary. Occasionally, payment processing can be delayed, requiring a wait of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn. This restriction applies to the bonus money itself, not the winnings.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history for the withdrawal request. If it's failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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